Shoulders back, head up… Assertive and Confident Communication skills training
The thing about saying yes to others is that you have to be really careful you’re not saying no to yourself. *
And this is what lies at the heart of many people’s inability to stand up to other people. Assertiveness is not the same as being aggressive. It’s not the same as always saying no. And it’s not the same as being bossy.
It’s about finding a balance that respects everyone. Once you can achieve that, the world is suddenly a very different and more positive place.
In the work environment a lack of assertiveness can be a real barrier to progressing your career and can lead to depression and becoming withdrawn.
In this half day course we concentrate on the broader communication skills needed when communicating confidently in the workplace. The session includes interactive elements designed to give delegates practical skills they can take away and use with immediate effect. It also provides some food for thought about how we manage future communication challenges.
* Paulo Coelho
Thank you so much for speaking on the day. The feedback has been very positive and this is certainly something we will do again in the future.~ Bonnie Taylor, The Moller Centre
By the end of the training you will…
Understand the distinction between different communication approaches
Recognise why assertive, effective communication is important to your role
Identify your audience and how best to communicate with them
Achieve a professional image and credibility
See the importance of congruence and body language
Successfully influence others
Fill out the form or give us a call (01223 890261) and we’ll help you get the balance right.
A recent presentation to 50 PAs at the Moller Centre, Cambridge